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How to access Asset Management​

To access this software solution:

  • You must have a user account on CausewayOne.

  • Your account must belong to at least one company with an active Asset Management subscription.

  • Your account must have an Asset Management role at that company.

If you're a new user, your IT Department can invite you to join the company on CausewayOne. When you receive the invitation email, open the link inside to verify your email address. Follow the on-screen instructions to set up your account and set a password.

You can access CausewayOne from any device with a modern web browser. For an optimal experience, we recommend using a desktop, laptop or tablet with a screen resolution of 1366 x 768 or higher. Mobile workers can use Alloy Mobile on iOS and Android devices.

Supported web browsers

CausewayOne is supported on the latest two versions of the following web browsers:

  • Google Chrome

  • Apple Safari

  • Microsoft Edge

  • Mozilla Firefox

Note

If your Alloy account hasn't been migrated to CausewayOne yet, you still have standalone access.

Sign in to CausewayOne​

To access Asset Management in CausewayOne:

  1. Visit one.causeway.com in your web browser.

  2. Enter your email address and select Sign in.

  3. If your company uses a Single Sign-On (SSO) service, you may be signed in automatically or asked for your SSO password. Otherwise, you will see one of the following:

    Password field

    Enter your CausewayOne account password and select Sign in. If you don't know your password, select Forgot your password? to verify your email address and set a new password.

    We need to verify your email address

    This is the first time you've used your CausewayOne account. You may have been invited to join a company, or your existing Alloy account was migrated to CausewayOne. Select Send verification code and follow the on-screen instructions to set a new account password.

    Something went wrong

    You may be entering the wrong email address or your CausewayOne account doesn't exist yet! Please contact your IT Department for assistance. If you don't have an account, they can invite you to join the company on CausewayOne.

    If you have an Alloy account, it may not have been migrated to CausewayOne yet. Try signing into the standalone apps instead.

  4. When you're signed in, use the top bar to switch companies if necessary, and then select Asset Management in the purple sidebar.

    Not visible

    If Asset Management doesn't appear in the sidebar, it may not be included in your company's subscription, or your account is missing the relevant role. Please contact your IT Department for assistance.

  5. Use the Overview page to access the apps and classic features available to you. If the Asset Apps aren't enabled for your company yet, you will be taken to the Asset Classic page instead.

Sign out​

Your session will end automatically after eight hours, or when you close all CausewayOne tabs in your web browser. This is for security purposes. It should let you stay signed in for the duration of your workday.

To purposefully sign out, select your initials in the top-right corner:

  • My profile - change your display language and password.

  • Sign out - end your CausewayOne session.