What is a defect?

A defect in Alloy is an asset-specific condition that fails to meet a set standard. With Alloy Defects, you can identify issues that may require work, but need to be verified before they become jobs.

With defects you can stay aware of any possible issues with your assets. Use your defects log to fix things that are broken and decide how to prioritise work.

Every defect type requires a defect design that defines the information that is recorded for each defect. Some standard modules such as Street Lighting include a set of defect designs related to the module.

Collecting asset condition data

Asset condition data is the key to identifying assets that need attention. You can use the Alloy controls to monitor asset condition data. Members of the public and Alloy users may report concerns regarding the condition of nearby assets and defects can then be registered on the system.

Registering a defect

When a defect has been reported you can create a defect to keep track of assets in need of attention, and record related details. You can create defects in the Alloy Web Activities module, or while out in the field using Alloy Mobile.

Investigating the defect

Once a defect has been created you can add a defect inspection and assign a team to verify the defect.

Promoting to job status

Following an inspection you can assign work to repair the faulty asset once verified.