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Work Items

Understanding work items and how to use them​

Overview​

Use work items to define units of work, e.g. the time to perform a job, the amount of material required. You can then use job work items to construct all the requirements to complete a job. For example, repairing a pothole would use several work items to measure different parts of the job.

  • Duration - time required to carry out the repair
  • Area - square area of material removed
  • Volume - amount of asphalt used to repair the hole.

Where as the replacement of a street light bulb would be based on a single work item.

There are two work item designs you can create work items with:

  • Measurement - this design allows you to create work items that involve the measurement of things like time, material or quantity.
  • Change component - this design allows you to create work items where a component item is supplied or replaced.
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You can use these designs to create work items, which in turn are used within jobs as templates to create job work items. The following diagrams illustrate relationships between the two types of work items, job work item, jobs and assets that they are applied to.

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