Work units are the individual units of work that make up a job. There are two types of work units:

  • Work items - these allow you to define an item of work carried out by a supplier, there are two types of Work item designs:
    • Change component work items
    • Measurement work items
  • Bill items - these refer to items of work that can be invoiced for a customer, they are used to create billing items.

The following diagram illustrates the relationship between Work units and Jobs:

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